More than a dozen TSB branches closing in the West Midlands – full list
Written by The Newsroom on November 28, 2019
More than a dozen TSB branches are to close across the West Midlands as the bank slashes costs to the bone.
The bank said it was cutting back its locations to refocus on profits, and would invest in digital facilities as customers move towards expecting self-service.
As part of the plan, 82 branches across the country will be shut next year, with 13 in the West Midlands.
They include Great Hampton Street and Stirchley in Birmingham in April, Cannock in September, Lichfield and Stourbridge in October, and Bearwood Road in Smethwick and Sutton Coldfield in November.
But branches in Shrewsbury, Wellington, Telford, Church Stretton, Ellesmere, Oswestry, Whitchurch, Albrighton, Wolverhampton, Walsall, Cape Hill in Smethwick, Merry Hill, Oldbury and Old Hill are staying open.
Up to 400 jobs across the UK could be at risk in the move, although chief executive Debbie Crosbie said on a call with reporters on Monday that TSB would try to find them new roles within the group.
The bank must cut costs to compete with many of its peers, Ms Crosbie said as she unveiled a wider plan to save around £100 million by 2022.
She hopes this will help TSB turn a profit of between £130 million and £140 million: “There is no doubt we have got challenges to face. Put simply, the biggest barrier for TSB’s future is that we’re much more expensive to run than our competition,” Ms Crosbie said.
The full list of branch closures in the West Midlands
- Birmingham – Great Hampton Street (April)
- Coventry – Walsgrave Road (April)
- Pershore (May)
- Cannock (September)
- Rugby (September)
- Warwick (September)
- Birmingham – Stirchley (September)
- Lichfield (October)
- Stourbridge (October)
- Coventry – Jubilee Crescent (November)
- Leamington Spa (November)
- Sutton Coldfield (November)
- Bearwood Road Smethwick (November)
Robin Bulloch, customer banking director at TSB, said: “We have made the difficult decision to close some of our quieter branches and will fully support customers through this transition.
“We realise this is difficult news for our branch partners and will do everything to support those affected to redeploy as many people as we can to other roles and keep compulsory redundancies to a minimum.”
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